ggook's studioSupport
Frequently asked questions
Do I need an account?
No. None of our games need an account or sign-up. Your scores and progress are saved only on your device.
How do I delete my data?
Our games don't collect personal information on our servers. Your progress is stored on your device, so uninstalling the app (or clearing its data in Android settings) deletes it. Ads are served by Google AdMob; you can reset or delete your advertising ID in your device's Google settings. If you have any other request, email us.
Why are there ads?
Ads keep our games free. Some games also offer optional rewarded ads, for example to continue a run or get a hint, which you only watch if you choose to.
How do I change my ad consent (privacy settings)?
If you're in a region that requires consent, such as the EEA or the UK, a consent form appears on first launch. In Hilltop Roll, Pass or Splash and Bust Below you can change your choice later in Settings > Privacy settings. For our other apps, email us and we'll help.
How do I reset my best score?
In Hilltop Roll, open Settings (the gear button) and tap Reset best score twice.
I found a bug. What should I send?
Email us the game name, your phone model, the app version (shown in Settings) and what happened. A screenshot helps a lot.
Contact us
Questions, bug reports or ideas? Email us and we'll get back to you, usually within a few days.
For bug reports, please include the game name, your phone model and the app version (shown in the game's settings).